Shipping policy
Shipping Policy — Casa Serena Studio by Nilka
Processing Time All prints and framed canvas pieces are made to order. Please allow 3–5 business days for production before your order ships.
Estimated Delivery Times
- United States: 5–10 business days after production
- Canada & Europe: 10–20 business days after production
- Rest of World: 15–30 business days after production
Delivery times are estimates and may vary due to carrier delays or customs processing.
Tracking You'll receive a tracking number by email once your order has shipped.
Customs & Duties (International Orders)International orders may be subject to customs fees or import duties charged by your country. These are the buyer's responsibility and are not included in the order total.
Originals Original paintings ship separately and are carefully packaged. Delivery timelines for originals will be communicated at the time of purchase.